Why in-house installation matters
Most large solar companies use subcontracted installation crews. The sales rep who quoted your system is not the person swinging a hammer on your roof, and neither of them will be the person servicing the system in five years. That disconnect is the single biggest source of frustration we hear from homeowners whose original installer has gone silent or gone out of business. At Eastcrest, the crew is on W-2 payroll. They know your project by name. When we flash a roof penetration, we flash it the way we'd flash our own roof — because the same team is responsible for it for the next 25 years.